Delivery and Returns

Delivery

Delivery

  • US Delivery

We offer free delivery across continental U.S. only. Delivery is performed by USPS and FedEx and usually takes 5-7 working days.

  • International Delivery

Delivery to outside of USA is performed by USPS and may take up to 45 days to be delivered.

The shipment does not include extra fees from customs or additional costs associated with your country. 

If the order left the USA this cannot be returned nor refunded. If the item is proven to be faulty and is within its warranty period this will be replaced free of charge (subject to the remote diagnostic by tech support and a proof of physical destruction).

 

Refunds (if applicable)

  • US Refunds only

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us .